TrueOwner
Privacy Policy

Data We Collect

We collect the following types of data to provide and improve our services:

• Property details and location
• Maintenance records and schedules
• Document storage (deeds, warranties, receipts)
• User contact information

How We Use Your Data

The data we collect is used for the following purposes:

• Managing property maintenance schedules
• Storing and organizing property documents
• Providing maintenance reminders
• Generating property reports

Data Protection

We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Your data is encrypted in transit and at rest. We regularly review and update our security practices to ensure compliance with applicable data protection regulations.

Third-Party Services

We share your data with the following third-party services to provide and improve our app:

• AWS S3: Secure document storage. Data shared: Property documents and photos (encrypted)
• SendGrid: Email notifications for maintenance reminders. Data shared: Email address and reminder preferences

Your Rights Under POPIA

Under the Protection of Personal Information Act (POPIA) of South Africa, you have the following rights:

• Right of Access: You have the right to request access to your personal information held by us.
• Right to Correction: You can request that we correct any inaccurate or incomplete personal information.
• Right to Erasure: You can request deletion of your personal information, subject to legal obligations.
• Right to Object: You can object to the processing of your personal information for certain purposes.
• Right to Data Portability: You can request your personal information in a structured, commonly used format.

Data Retention

Property data is retained indefinitely while the account is active. Upon deletion, all data is removed within 30 days.

Contact Us

If you have questions about this privacy policy or our data practices, please contact us at: